The Teltrace Office Suite is a User centric WEB based software application that offers a comprehensive approach in providing the ability to manage Unified Communications environments and associated costs. The Teltrace Office Suite is a designed to monitor and manage your/your clients’ communications and related equipment and services usage and expenses. Call Data Records (CDR) are collected simultaneously via either RS232 / IP data ports or from processing data files. The Teltrace Office Suite software application can manage Single as well as Multi-Site installations and supports Multi-Vendor switch environments (traditional PBX and IP switches), meaning that TELKOM PBXs as well as SIEMENS and CISCO switches can be managed seamlessly on the same application, as well as Mobile phone CDR Inputs. CDR processing is performed in parallel which reduces processing time tremendously when running Multi Site and/or multi data inputs.
Modules : The Teltrace Office Suite offers a range of additional modules that can be added to the system as and when required by the client:
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