IPECS ATTENDANT

IPECS Attendant is the new software based IP Attendant console that extends the features of ez-Attendant with embedded soft phone function, hotel features and an improved user interface. The powerful Attendant capabilities and superb GUI are designed to improve Attendant functions for the user. IPECS Attendant simplifies call handling for Attendants with a simple click of a mouse on a PC and may operate without the need for desktop hard phone. IPECS Attendant links to local and corporate databases (MS Outlook, Excel, ACT and Goldmine) so the answering position is able to greet callers knowing who is calling. From a glance at the IPECS Attendant Monitoring Window, the receptionist views the status of users idle, busy, etc. IPECS-LIK supports up to 5 Attendant Stations, each of which can be IP Attendant (with or without the associates desk ‘hard phone’), for larger or high call-volume environments and can be used as a Centralized Attendant in networked environment. IPECS Attendant is supported for LIK Hospitality Software, as a separate product ‘PMS Attendant’ (Proprietary Management System). This application requires IPECS-LIK Hotel SW for connection.