iPECS Analytics is a powerful call analytics software application solution fully integrated with iPECS Cloud. iPECS Analytics offers valuable insights into the communications of any business and Basic Call Centre. The real-time data provided by this service empowers the business to provide a superior Customer Experience.
With an advanced low-cost application optimized for small and medium-sized business with the iPECS call servers, SMB enjoys powerful call recording and monitoring and value-added features while minimizing maintenance and budget impact.